Shipping Policy
1Same Day Dispatch
📦
Dispatch Time
Same Day
Order packed and dispatched on the same day
🕐
Order Window
11:00 AM – 6:00 PM
Orders within this window dispatched same day
📅
Working Days
Monday – Saturday
Sunday closed — Sunday orders dispatched Monday
📹
Quality Assurance
CCTV Supervised
All packing done under store owner supervision
2Packaging & Safety
Every product is packed with care to ensure it reaches you in perfect condition:
- Bubble wrap for impact protection
- Cardboard box packaging for structural integrity
- Zero tolerance for damage or tears during transit
We Recommend — Unboxing Video
Record an unboxing video when you receive your package. This video is required for any damage or wrong product claims.
Important Conditions
- If you receive a different product, email us immediately upon receiving the package.
- An unboxing video is required for any claim. Claims without an unboxing video will not be accepted.
3Shipping Coverage
We offer shipping across PAN India through our trusted courier partners.
Delhivery
Professional Courier
Shree Maruti
Shree Anjani Courier
Blue Dart (Upcoming)
🔐 More Secure Deliveries — December 2024 Onwards
All deliveries are now processed through Delhivery Courier only for enhanced security and OTP-based delivery verification.
For shipping concerns, email us at info@carconceptsshop.com
4OTP Delivery Verification
One-Time Password (OTP) verification ensures your package is delivered only to the intended recipient.
1
OTP Generation — When your package is ready, the courier generates a unique OTP.
2
OTP Delivery — You receive the OTP via email, SMS, or web portal.
3
OTP Verification — Share the OTP with the delivery partner in person to confirm receipt.
- Do not share OTP over the phone — only share in person with the delivery partner.
- Do not share with unknown persons — if unavailable, ask someone you trust to receive it.
- If not available — ask the driver to attempt delivery again when you're present.
- Forward to recipient — if you're not the recipient, forward the OTP to them.
⚠️ Beware of Scammers
Scammers may impersonate delivery agents and ask for your OTP. Never share your OTP remotely. If you share the OTP with a scammer, they may access your phone or sensitive data.